Care Home Review: Morton Close, Bradford
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The people we spoke with told us that they were generally happy with the care being provided. They also told us that staff were friendly and that they had no issues or concerns relating to staff. The people we spoke with told us that they are given a choice at mealtimes and that staff would provide them with an alternative if they did not like the meals on offer. We spoke with a relative of a person who used the service and they told us about the standard of care their relatives received. People praised the staff who they described as ‘excellent’, ‘lovely’ and ‘friendly’.
Where people raised concerns or complaints these were promptly investigated and resolved. Overall we found people were provided with appropriate encouragement and assistance to eat. We reviewed the medicines management systems in place and although we saw some good practice we also identified areas where improvements were needed to ensure medicines were managed in a safe and proper way.
WOODLAND PARK NURSING HOME
A care home is a residential setting where a number of older people live, usually in single rooms or hotel-style suites, because they need regular or continuous access to care. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. Accommodation, meals, and assistance with personal care and medication.
Despite the limited information within people’s care records we saw staff knew people well and used this knowledge to deliver person centred care. Staff adapted the running of the service to respond to people’s changing needs and preferences. During the visit we had the opportunity to speak with five people who used the service and two relatives.
Five Rise Nursing Home
As part of the Czajka Care Group, a family run care provider established in 1983, Beanlands ha... Choosing care has been ranked one of life’s most stressful events. That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward. The home was clean and well maintained and records showed systems were in place to make sure the premises and equipment was safe and in good working order.
This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. However, on this occasion we did not ask the provider to submit a PIR. – the service isn't performing as well as it should and we have told the service how it must improve. If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor.
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Staff told us they had regular safeguarding training, and they were confident they knew how to recognise and report potential abuse. However, we found the correct procedure had not always not been followed. Our Housing Directory aims to include all housing schemes /developments in the UK that are intended for older people.
We reviewed the notifications that the provider had sent us and any other information we had about the service, to plan the areas we wanted to focus on during our inspection. We also contacted the Local Authority Commissioning Service and Safeguarding Unit to ask for their views of the service. – the service is performing badly and we've taken enforcement action against the provider of the service.
EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided.
Currergate Nursing Home Skipton Road, Steeton, Keighley, BD20 6PE ★★★☆ Currergate is a privately owned nursing home providing professional, compassionate care in a friendly and welcoming environment. Although Currergate was retains many of the features it had from it’s previous life as a hotel, we strive to make it a homely environment for residents to enjoy t... Situated in the rural village of Eastburn, within travelling distance of Keighley, Haworth and S...
Accommodation is on three floors with single and some double rooms available. The communal lounges and dining areas are all situated on the top floor. There is level access into the home and one passenger lift to all floors. This inspection took place on 27 June 2017 and was unannounced. At the last inspection on 17 February 2016 we rated the service as ‘Requires improvement’. We found two regulatory breaches which related to medicines and good governance.
We found the provider had a clear consent process and this enabled people to be clear about the service being provided and formally sign-up to their plan of care and support. We spoke with three people who used the service and they told us they enjoyed living at the home and were very complementary about the care and support provided by the manager and staff. Steeton Court Nursing Home is located in the residential area of Steeton.
The complaints procedure was displayed and records showed complaints had been investigated and dealt with appropriately, with feedback provided to the complainant. Medicines management had improved which ensured people received their medicines when they needed them. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 25 July 2017. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The Home Services Directory on this website provides an opportunity to promote your services. Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with.
Everyone told us they were "very happy" with the care and support provided at Morton Close. A relative told us they were involved in discussions and decisions about their relatives care needs and were kept informed about any changes. We spoke with the registered manager, the administrator, five care staff, the cook, twelve people who used the service and seven relatives. Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades. Inspectorate reports and grades are accessible from the care home pages on this website.
See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes.
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